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Signed in as:
filler@godaddy.com
Last updated: 9 September 2026
Heart of Bilje respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Heart of Bilje collects, uses, stores and protects your personal information when you visit www.heartofbilje.org, contact us, purchase our services or resources, make a payment, subscribe to our communications, or otherwise interact with us.
By using our website or providing your personal information to us, you acknowledge that you have readand understood this Privacy Policy.
1. Who We Are
Heart of Bilje is operated by:
Legal/business name:
Heart of Bilje
Website:
Email: hello@heartofbilje.org
In this Privacy Policy, "Heart of Bilje", "we", "us" and "our" refer to the operator of Heart of Bilje.
2. What Personal Information We Collect
Depending on how you interact with Heart of Bilje, we may collect personal information such as:
- your name;
- email address;
- telephone number;
- postal or billing address;
- information you provide through contact or enquiry forms;
- information provided when registering for a course, service or event;
- booking and appointment information;
- information required to provide an astrology or personalised service, such as your date, time andplace of birth;
- information you voluntarily provide during a mentoring, guidance or support session;
- information relating to your purchases and transactions;
- information relating to your website or technology support requirements;
- communications between you and Heart of Bilje;
- feedback, testimonials or other information you voluntarily provide; and
- technical information collected when you use our website, such as IP address, browser type, device information and general website usage information.
We only seek information that is reasonably necessary for the purposes for which it is collected.
3. How We Collect Your Information
We may collect personal information when you:
- visit our website;
- complete a contact or enquiry form;
- subscribe to our mailing list;
- purchase a service, course or digital resource;
- make a payment;
- book or participate in a session;
- communicate with us by email, telephone or other means;
- provide information during a consultation or mentoring session;
- request technology or website support;
- provide feedback or a testimonial; or
- otherwise voluntarily provide information to us.
We may also receive limited information through third-party services that we use to operate our business.
4. Why We Collect Your Information
We collect and use personal information for purposes including:
- responding to enquiries;
- communicating with you;
- providing services you have requested or purchased;
- processing payments and purchases;
- administering courses and digital resources;
- arranging appointments;
- providing astrology, mentoring, guidance or technology services;
- providing customer support;
- sending information you have requested;
- sending newsletters or other marketing communications where you have subscribed or where permitted by law;
- improving our website, services and customer experience;
- maintaining business and transaction records;
- preventing fraud, misuse or security issues;
- meeting legal and accounting obligations; and
- other purposes reasonably connected with operating Heart of Bilje.
We will not use your personal information for unrelated purposes unless permitted or required by law, orwhere you have provided consent.
5. Astrology and Birth Information
If you choose to participate in an astrology service, we may ask you to provide information such as your:
- date of birth;
- time of birth; and
- place of birth.
This information is used to prepare and provide the astrology service you have requested.
You are not required to purchase an astrology service, and you may choose not to provide information that is not necessary for a particular service.
6. Information You Share During Sessions
Heart of Bilje may receive personal information that you voluntarily share during mentoring, guidance, astrology, personal development or other sessions.
You are encouraged to share only information that you are comfortable providing and that is relevant to the service.
Information shared during a session will be treated respectfully and confidentially, subject to the limitations described in this Privacy Policy and applicable law.
Heart of Bilje does not provide medical, psychological, psychiatric, legal or financial services.
7. Payment Information and Square
Payments for Heart of Bilje services may be processed using Square.
When you make a payment through Square, your payment and transaction information may be collected and processed by Square in accordance with Square's own privacy policies and terms.
Heart of Bilje does not need to receive or store your complete credit or debit card number when payment is processed through Square.
Square may collect information such as payment details, transaction information, contact information andother information necessary to process transactions and provide its services.
Square also maintains its own security and privacy practices for payment processing.
You can read Square's current privacy information through its official website:
Square Privacy Notice for Buyers: https://squareup.com/au/en/legal/general/buyer-privacy
Your use of Square's services may also be subject to Square's own terms and conditions.
8. Other Third-Party Services
We may use third-party providers to help us operate Heart of Bilje.
These may include providers for:
- website hosting;
- email and communications;
- payment processing;
- online courses and digital resources;
- video or audio content;
- appointment scheduling;
- website analytics;
- email newsletters;
- social media;
- cloud storage; and
- website security.
These providers may process personal information on our behalf or collect information directly from you inaccordance with their own privacy policies.
We aim to use reputable service providers and take reasonable steps to protect your information.
9. Email and Marketing Communications
If you subscribe to the Heart of Bilje mailing list, we may use your name and email address to send you:
- newsletters;
- updates;
- information about Heart of Bilje services;
- courses and resources;
- events;
- offers; and
- other information that may be relevant to your interests.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email orcontacting us directly. We will not sell your email address to another organisation.
10. How We Store and Protect Your Information
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorisedaccess, modification or disclosure.
Depending on the type of information, it may be stored electronically using secure third-party systems,cloud services, email systems, website systems or other business tools.
No method of transmitting or storing information online can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own information, including using secure passwordsand avoiding sending sensitive information through unsecured channels.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it wascollected, to provide our services, maintain appropriate business records, resolve disputes, comply withlegal obligations or protect our legitimate interests.
When information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it, where appropriate.
Some information may need to be retained for longer periods where required by law.
12. Disclosure of Personal Information
We may disclose personal information to third parties where reasonably necessary to operate Heart of Bilje and provide our services.
These parties may include:
- payment providers such as Square;
- website and hosting providers;
- email and communication providers;
- course and digital-content platforms;
- technology service providers;
- professional advisers such as accountants or lawyers;
- government agencies or regulators where required by law; and
- other service providers where reasonably necessary to provide a service you have requested.
We do not sell your personal information.
13. Overseas Disclosure
Some third-party service providers we use may store or process information outside Australia.
This may include providers of cloud storage, website hosting, email, payment processing, analytics,software and other online services.
Where information is disclosed to an overseas provider, the information may be handled in accordance withthat provider's privacy policy and applicable laws.
Because third-party providers and their infrastructure may change, it may not always be possible to identifyevery country in which information may be stored or processed.
14. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you.
You may also ask us to correct information that you believe is inaccurate, incomplete or out of date.
Please contact:
Email:
We will respond to your request within a reasonable period.
We may need to verify your identity before providing access to or changing personal information.
15. Privacy Complaints
If you believe Heart of Bilje has not handled your personal information appropriately, please contact us firstso that we can understand and address your concern.
Please email:
Please provide as much information as possible about your concern.
We will investigate the matter and respond to you within a reasonable period.
If you are not satisfied with our response, and the Australian Privacy Act applies to your circumstances, youmay contact the Office of the Australian Information Commissioner (OAIC) https://www.oaic.gov.au
The OAIC provides information about privacy rights and privacy complaints in Australia.
16. Children's Privacy
Our services and website are primarily intended for adults.
We do not knowingly collect personal information from children where parental or guardian consent is required.
If you believe a child has provided personal information to us without appropriate consent, please contact us.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we handle personal information.
The updated version will be published on this website with a revised "Last updated" date.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have any questions about this Privacy Policy or how Heart of Bilje handles your personal information, please contact:
Heart of Bilje
Email:
Website:
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