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Signed in as:
filler@godaddy.com
Last updated: 9 September 2026
Welcome to Heart of Bilje.
These Terms & Conditions govern your use of the Heart of Bilje
website, heartofbilje.org, and your purchase or participation in any
services, courses, resources, mentoring, guidance or technology
support provided by Heart of Bilje.
By accessing this website, purchasing a service or resource,
enrolling in a course, or engaging Heart of Bilje for support, you
agree to these Terms & Conditions.
If you do not agree with these Terms, please do not use this website
or purchase our services.
1. About Heart of Bilje
Heart of Bilje is operated by Biljana Radoicic
Email: hello@heartofbilje.org
Website: www.heartofbilje.org
Throughout these Terms & Conditions, "Heart of Bilje", "we", "us"and "our" refer to Heart of Bilje and its operator.
"You" and "your" refer to the person accessing our website orpurchasing or using our services.
2. Our Services
Heart of Bilje provides a range of heart-centred services, resourcesand educational experiences. These may include:
one-on-one mentoring and guidance;
astrology and astrological insights;
intuitive and personal development guidance;
business clarity and purpose mentoring;
online courses and self-guided learning;
meditation and other self-guided resources;
website, technology and online support;
digital resources, videos, ebooks and other educationalmaterials; and
other services or resources that may be introduced from time totime.
The services currently offered by Heart of Bilje are described on ourwebsite and may change, be updated or be discontinued from timeto time.
3. Personal Responsibility
Heart of Bilje provides guidance, education, reflection and supportto help you explore your own ideas, intuition, creativity, authenticityand personal direction.
Our services are designed to support you in making your owndecisions.
You remain responsible for your own choices, actions and decisionsbefore, during and after participating in any Heart of Bilje service.
Information or guidance provided by Heart of Bilje should not beunderstood as a guarantee of a particular outcome.
4. Astrology, Intuitive Guidance and Personal Development
Some Heart of Bilje services incorporate astrology, intuitiveguidance, spiritual practices, reflective exercises or other personal-development approaches.
These services are offered for
personal reflection, education,exploration and entertainment
and are not intended to providemedical, psychological, psychiatric, legal, financial or otherprofessional advice.
Astrological or intuitive information should not be relied upon as asubstitute for advice from a suitably qualified professional.
You should seek appropriate professional advice where required,particularly in relation to matters concerning your health, mentalwellbeing, finances, legal affairs or other significant decisions.
Heart of Bilje does not guarantee that astrology, intuitive guidanceor personal-development practices will produce a particular result oroutcome.
5. Technology and Website Support
Where Heart of Bilje provides website, technology, social media,email, video editing or other digital support, the scope of work willdepend on the service purchased and any agreement madebetween you and Heart of Bilje.
Unless specifically agreed otherwise:
you remain responsible for providing accurate information,content, images, passwords, access permissions and othermaterials required to complete the work;
you remain responsible for maintaining appropriate backups ofyour own files and information;
third-party platforms, software and services are subject to theirown terms, policies, functionality and availability;
Heart of Bilje cannot guarantee that a third-party platform willcontinue to operate or provide a particular feature; and
completion times may depend on information, approvals oraccess being provided by you.
Where we assist with third-party services such as website platforms,email providers, social media platforms or payment providers, weare not responsible for changes, outages, restrictions, securityincidents or decisions made by those third parties.
6. Courses and Digital Resources
Where you purchase access to an online course, self-guidedprogram, meditation, ebook, video or other digital resource, youraccess is provided for your personal use unless otherwise stated.
You must not:
reproduce or copy the material for commercial purposes;
distribute, sell, sublicense or share paid access with anotherperson;
upload our materials to another website or platform;
claim our material as your own;
modify or reproduce our materials for resale; or
otherwise use our intellectual property without our writtenpermission.
We may update, improve or modify digital resources from time totime.
Where reasonably necessary, access to a particular resource maybe temporarily unavailable because of maintenance, technicalissues or circumstances outside our control.
7. Intellectual Property
Unless otherwise stated, all content on the Heart of Bilje websiteand in our courses and resources is owned by or licensed to Heart
of Bilje.
This includes, but is not limited to:
written content;
course materials;
videos;
audio recordings;
meditations;
ebooks;
worksheets;
graphics;
logos;
photographs;
designs;
business materials; and
other original content created by Heart of Bilje.
You may use purchased or provided materials for your own personaluse in accordance with these Terms.
No ownership rights are transferred to you when you purchase aservice or resource.
If you would like to reproduce, publish, distribute or commerciallyuse any Heart of Bilje material, please contact us for writtenpermission.
8. Your Content and Materials
If you provide Heart of Bilje with information, photographs, writtenmaterial, website content, video, audio or other materials for thepurpose of providing a service, you confirm that you have the right toprovide those materials to us.
You remain responsible for ensuring that material you provide doesnot infringe another person's intellectual property, privacy or otherlegal rights.
Where appropriate, you grant Heart of Bilje permission to use thosematerials solely for the purpose of providing the agreed service.
We will not use your private personal information or materials forpromotional purposes without your permission, unless otherwisepermitted by law.
9. Payments
Prices for our services and resources are displayed on the relevantwebsite page or otherwise communicated to you before purchase.
All prices are in Australian dollars unless stated otherwise.
Payment must generally be received before access to a course,digital resource or service is provided, unless another paymentarrangement has been agreed.
We may use third-party payment providers to process payments.Your payment may therefore also be subject to the terms andprivacy policies of the relevant payment provider.
We do not store your complete payment-card details.
10. Bookings and Appointments
Where a service requires an appointment, the appointment detailswill be confirmed with you at the time of booking.
If you need to cancel or reschedule an appointment, please provideas much notice as reasonably possible.
Where an appointment is cancelled with insufficient notice or you donot attend, Heart of Bilje may retain some or all of the applicable feewhere this has been clearly communicated to you before booking.
Where Heart of Bilje needs to cancel or reschedule an appointment,we will work with you to arrange another suitable time or provide anappropriate alternative.
11. Refunds and Cancellations
We want you to be satisfied with your experience with Heart of Bilje.
Our refund and cancellation policies may vary depending on thetype of service or product purchased.
Nothing in these Terms excludes, restricts or modifies any rights orremedies you may have under the
Australian Consumer Law
orother applicable legislation.
Where the Australian Consumer Law provides you with a right to arefund, replacement, repair or other remedy, those rights continue toapply.
For digital products and online courses, refunds may be subject tothe nature of the product and whether access to the digital contenthas already been provided, subject always to your rights underAustralian Consumer Law.
If you believe you are entitled to a refund or other remedy, pleasecontact us at:
Please provide your name, the service or product purchased, thedate of purchase and details of your request.
12. Consumer Guarantees
Our services and products are supplied in accordance withapplicable Australian consumer protection laws.
Nothing in these Terms is intended to exclude your rights under the
Competition and Consumer Act 2010 (Cth)
, including theAustralian Consumer Law.
Where a consumer guarantee applies, you may have rightsincluding a right to a repair, replacement, refund or other remedydepending on the circumstances.
To the extent permitted by law, any warranties, guarantees orrepresentations not expressly stated in these Terms are excluded.
13. No Guarantee of Results
Heart of Bilje provides guidance, education, support and resources,but individual results will vary.
We do not guarantee that:
you will achieve a particular personal, spiritual, business orfinancial outcome;
your circumstances will change as a result of using ourservices;
a particular business, website or technology outcome will beachieved;
astrology or intuitive guidance will accurately predict futureevents; or
any particular course, meditation, resource or service will meetyour individual expectations.
Your results depend on many factors, including your owncircumstances, choices, actions and participation.
14. Health and Wellbeing Disclaimer
Heart of Bilje provides educational, reflective and self-developmentresources.
Our services are
not medical, psychological or mental-healthtreatment
and should not be used as a substitute for professionalhealthcare or treatment.
Meditations, reflective exercises and other resources are intendedto support personal wellbeing and self-awareness.
If you have concerns about your physical or mental health, pleaseconsult an appropriately qualified healthcare professional.
If you experience an emergency or believe you or another person isat immediate risk, contact the appropriate emergency or crisisservice.
15. Website Information
We aim to ensure that information on our website is accurate andcurrent.
However, we do not guarantee that all information is:
complete;
accurate;
current;
available at all times; or
free from errors or omissions.
We may update or change website content, services, pricing andavailability without notice.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, products,services or resources.
These links are provided for convenience or information.
Heart of Bilje does not control and is not responsible for the content,availability, security, privacy practices or services of third-partywebsites.
Your use of third-party websites is subject to the terms andconditions of those providers.
17. Limitation of Liability
To the maximum extent permitted by law, Heart of Bilje is not liablefor any loss, damage, cost or expense arising from:
your use of our website;
your use of our resources;
your reliance on information or guidance provided by us;
decisions you make following a session, course or otherservice;
interruptions to website or digital services;
failure or interruption of third-party platforms;
loss of data caused by circumstances outside our reasonablecontrol; or
circumstances that could not reasonably have been prevented.
This limitation does not apply to liability that cannot legally beexcluded or limited under applicable law.
Nothing in these Terms excludes or limits your rights under theAustralian Consumer Law.
18. Privacy
We respect your privacy and handle personal information inaccordance with applicable privacy laws and our Privacy Policy.
Information you provide may include personal details required toprovide our services, such as your name, email address and, whererelevant to an astrology service, birth information.
We only collect and use information for purposes reasonablyconnected with providing our services, communicating with you,processing payments, administering courses and resources,improving our services and other purposes explained in our PrivacyPolicy.
Our Privacy Policy provides further information about how we collect, use, store and protect your personal information.
19. Confidentiality
We respect the personal nature of many of the conversations andinformation shared during Heart of Bilje services.
We will treat information shared with us as confidential exceptwhere:
you have given permission for disclosure;
disclosure is necessary to provide a service;
disclosure is required or authorised by law;
disclosure is necessary to protect the safety of a person; or
another lawful exception applies.
You should also understand that electronic communications andonline services cannot be guaranteed to be completely secure.
20. Testimonials
From time to time, Heart of Bilje may publish testimonials orfeedback from clients.
We will seek appropriate permission before using an identifiabletestimonial for promotional purposes.
Testimonials represent the experience of the individual whoprovided them and are not intended to guarantee that anotherperson will achieve the same results.
21. Website Security and Acceptable Use
You must not use the Heart of Bilje website:
for any unlawful purpose;
to interfere with the operation or security of the website;
to attempt unauthorised access to systems or accounts;
to introduce malicious software;
to copy or reproduce website content without permission; or
in any way that could damage Heart of Bilje or another person'srights.
We reserve the right to restrict or terminate access where wereasonably believe these Terms have been breached.
22. Events Outside Our Control
Heart of Bilje will not be responsible for delays or failure to provideservices caused by circumstances beyond our reasonable control.
These may include:
natural disasters;
power or internet outages;
illness;
technical failures;
third-party platform outages;
government restrictions;
emergencies;
acts of nature; or
other circumstances that could not reasonably have beenanticipated or prevented.
Where possible, we will communicate with you and take reasonablesteps to minimise the impact.
23. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this website with arevised "Last updated" date.
Your continued use of the website or purchase of services after theupdated Terms have been published constitutes acceptance of theupdated Terms, to the extent permitted by law.
24. Governing Law
These Terms & Conditions are governed by the laws of
Australiaand the State or Territory in which Heart of Bilje operates.
Any dispute arising in connection with these Terms will be subject tothe applicable courts and laws of that jurisdiction, subject to anyrights you may have under Australian consumer protectionlegislation.
25. Contact Us
If you have any questions about these Terms & Conditions, ourservices or a purchase, please contact:
Heart of Bilje
Email:
Website: www.heartofbilje.org
We welcome questions and will make reasonable efforts to resolveconcerns directly and respectfully.
Heart of Bilje
Creativity • Authenticity • Intuition
Copyright © 2026 Heart of Bilje - All Rights Reserved.